Privacy Policy

Last Updated: January 2025

1. Introduction

MTRX LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://mtrx.codes (the "Website"). Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

Contact us through our contact form
Subscribe to our newsletter
Request information about our products or services
Communicate with us via email or other means

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and how you interact with our Website, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Send you information about our products and services
Improve our Website and user experience
Analyze usage patterns and trends
Comply with legal obligations
Protect our rights and prevent fraud

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

Consent: When you provide explicit consent for specific purposes
Legitimate Interests: To operate and improve our business
Contractual Necessity: To fulfill our contractual obligations
Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our Website and conducting our business
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of others
In connection with a business transaction such as a merger or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. For more details, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

11. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

MTRX LTD
13 Longhill Road
London, SE6 1TZ
United Kingdom
Email: developer@mtrx.codes
Website: https://mtrx.codes